written by 442Carter on 28/09/2022
Worst service ever. Purchased because item in stock and express delivery available (5 days). Paid on 7/9/22. 12th I contact for update, webchat only (red flag). Refuse to investigate until 5 days AFTER delivery date. 5 days later refuse to investigate until 5 days after REVISED delivery date. There are no managers. They cannot contact warehouse to find update other than by email, again 5 days for response! Very long story short 21 days after ‘express delivery’ I am on my 3rd dispatch date (today). Official response was literally ‘wait and see’….if we do not contact you today to confirm dispatch, please contact us in 5 working days time and we will issue you 4th dispatch date.YOU HAVE BEEN WARNED!