written by martinluscombe on 12/09/2022
Natwest in Bath repeatedly promised to provide a mortgage "everything is fine" then when I rang to actually sort a date after selling my flat, sorting out a solicitor etc they said they didnt do Tenants in Common mortgages. I dont believe they even understood the term.
They had all my information, all digidocs completed, then just no...
The mortgage advisor wont meet with me, the branch manager more or less laughed in my face. I've had an account with Natwest for 50 yrs and I was just dismissed without even an apology for weeks of wasted time.
If I hadn't phoned them I would still bewaiting...