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“Robbery with no right to complain”

written by 1952Fox on 09/09/2022

I booked a car and payed in advance, and when I came to rental car office the agent refused to issue the car to me because I didn't have international driving licence and he also told me to contact Rentalcars.com by email to ask for full compensation which I did. However, I got into multiple days chain email exchange with different people working for Rentalcar, who are always referencing the terms and conditions, without even trying to see that there was a mistake in their personnel procedures, which has led me to lose all my rights to reclaim. This is clearly a SHAM. I strongly advice anyone to avoid this company, as they have horrible treatment of customers.

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