written by DelaneyTaylor on 18/07/2022
My son has now been trying to access his trust fund for at least 10 months now, we had documents verified online before he turned 18 then they asked for more proof when he turned 18 which we sent and waited then they asked for even more proof. people who had their trust fund with other companies were able to call and give NI number then they received a check.(take note NATWEST)
the phone number and portal do not work and the staff in branch say they don't deal with trust funds.