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“Wasted 20 minutes to get to the actual price”

Written on: 31/10/2011 by elDromo (6 reviews written)

Web site was clunky and not very clear to navigate. Could do with a proper 'wizard' to make sure that you complete every step. So there was quite a bit of backwards and forwards until we were able to choose all the options we wanted.

Then came the really bad bit.... You had to go right through to the end and enter your name and address three times. Then credit card details and just before you hit the final 'commit', VAT and delivery charge is slapped on to add almost a tenner to the order.

I cancelled on principal.

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