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“Approach with caution”

written by SydneeShepherd262 on 23/05/2022

Following a visual inspection only (car still in the prep centre) we purchased a 16,000 mile 2018 Vauxhall Corsa GSi VX68 YSF with a generous options list. As the vehicle was such low mileage, being subject to a 78-point mechanical check and prepared to main dealer standards before collection we were confident so agreed to pay for the car in full before collection. The collection day test drive however revealed a car that had a misaligned steering wheel and pulled badly to the left. The car also felt mechanically much older than the 16,000 miles would suggest.
Returning to the dealer was not a pleasant experience, we were spoken to in an unprofessional manner and when pushed the only explanation given was that the vehicle must have suffered some damage whilst being manoeuvred around the parking lot, the wheels were however unmarked. We were assured that a comprehensive inspection and road test had been completed prior to collection and that an MOT was completed so the car was all good.
They agreed to try and fix this issue over the next week (we had absolutely zero confidence in them by this point) and we could make another 70+ mile round trip. No apology given or good will gesture offered apart from a ¼ of a tank of fuel so we declined and left upset and disappointed.
After some research we are pretty sure the vehicle was a Vauxhall press car, this explains the high specification. A quick scan of the internet reveals VX68 YSF as being used by YouTubers #sidnorth corsa gsi for a hill climb event and a hand brake turn demonstration among other reviews. This probably explains why it feels so old for the mileage.
Just want to make others aware of the appalling attitude demonstrated by the people we dealt with at Sutton-In-Ashfield but more importantly to approach this particular vehicle with caution. The 78-point check on this occasion was not enough to rectify a significant fault.