Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

14197494

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Very Poor Customer Service”

written by pattikadu on 05/05/2022

We booked a holiday with Saga and paid the advance. So far we have not received any confirmation mail even after 10 days. Trying to reach them over the phone is a total nightmare. Everyday day I was on the phone for an hour and forty-five minutes with out any success. On one Occassion I was on hold for nearly 4 !/2 hours. They told they will get back to me ASAP. No one has called me even after 36 hrs. We don't know how to proceed. It's supposed to be the holiday of a life time for us. WHAT A NIGHTMARE. I WON'T RECOMMEND SAGA TO ANY ONE.

Was this review helpful? 10 1