written by pattikadu on 05/05/2022
We booked a holiday with Saga and paid the advance. So far we have not received any confirmation mail even after 10 days. Trying to reach them over the phone is a total nightmare. Everyday day I was on the phone for an hour and forty-five minutes with out any success. On one Occassion I was on hold for nearly 4 !/2 hours. They told they will get back to me ASAP. No one has called me even after 36 hrs. We don't know how to proceed. It's supposed to be the holiday of a life time for us. WHAT A NIGHTMARE. I WON'T RECOMMEND SAGA TO ANY ONE.