written by on 28/04/2022
Absolutely awful! A plumber came to change the main pump but left the company the next day without ordering the replacement- even though he said he did; a week later another plumber came to check the same situation when we phoned them up and asked if they’re going to change it! We were told they would be fitting it but instead they had to order it again.
We’ve been chasing them up for 3 weeks to fix the pump and the service has been appalling. They have made more than two mistakes and still do not try to fix it with the urgency that it is required. Would avoid when possible.