written by Jefletch47 on 06/04/2022
The service provided by AA is appalling - after a fairly minor scrape across 2 panels I have, so far spent hours listening to awful music on the phone waiting to speak to their agents (5 calls so far averaging 20-30 mins each) have been quoted 4-6 weeks before my car could be repaired, when I said this was not really good enough they referred me to autorestore who then after a week and several emails, said they could not repair it on site and referred me back to the AA. A week went by and no word from the AA so called yet again and was told that they had not heard from autorestore. The latest news on this saga is that I have to wait for English Ford to call me to discuss repairing my Jaguar and they were.very busy but the only approved repairer in the Bournemouth, Poole and Christchurch area. I would never insure with the AA again.