Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Nerd Support - Now NERDI Support - Same Phishing SCAM...”

Written on: 28/10/2011

Got a cold call from 'John Smith' (nice Indian Name considering the thickness of his Indian accent combined with the a tang of call centre trained American), calling from the London (yeah, right) offices of NERDI. He advised me that he is a registered Microsoft Technician and that they have had confirmation of over 3000 virus/errors on my PC. Now, I know this is a scam, no one cold calls you to offer assistance with you 'Problem' PC, so I tagged along. What i need to do is turn on my computer, open the windows start menu (which he explained to me like a 4 year old child, i got annoyed at this point and told him to get on with it as I know my way around a PC and windows) and to open the 'RUN' function (alarm bells should now be ringing), then to enter the acronym for brining up the event viewer, something like 'eventvwr'. Now I know perfectly well what this is, does and contains, so again i played along. He the proceeded to ask me to confirm some of the 'Errors' I was getting, I did, ' Oh on, you have a number of system errors caused by Trojan virus's' which apparently my world class virus software cant remove because it doesn't know it exists, and for a small fee (£50) and allowing him access to control my PC remotely he would rid my PC of all the infected files and errors. Whilst this was going on I was actually Googling his company name 'NERDI' and for event viewer phishing scams, low and behold, i may not be able to find any trace of a company called NERDI but this scam has been running for years, previously in Australia. I asked John what country he was calling from (so that I could suitably insult him before I hung up on him) and the kicker, 'Im based in London'. Well suffice to say that I told him to move away swiftly and procreate with his mothers ass (or something towards that fashion) and hung up on him. Can you believe he called straight back to ask why i had insulted him and that he certainly was not running a scam to either get access to my PCs files or my bank/card details. I offered the same statement about his mum and hung up. Thankfully no further calls have come through.
Be warned, this scam appears to be alive and well and now operating with UK telephone numbers. Do not give them your details. Do not pay for their service. this is a phishing scam that has obviously been sold onto someone new using an Indian based call unit or office.
And finally. Microsoft will not cold call you for any reason what so ever.
The only reason you would receive a call from Microsoft, especially for IT related issues, is because you have requested them to call you through one of their service/maintenance channels.
If you haven’t called them first, they are not from Microsoft.

Was this review helpful? 0 0