written by AlexLyons on 23/02/2022
I tried to make a one off contribution into my pension - a month later the money was still not allocated to the pension - I had chased this up and was told "it's in hand" eventually found out I wasn't actually able to make additional contributions and so I requested the money back. I was told it would be made straight away - a week later I am still waiting. I ring every day and am told a different excuse each time - I am very concerned about this now.