written by PatIves on 22/02/2022
I was pleased to get continuous updates on arrival time when my car wouldn't start for my journey time late last night. It was a flat battery - it was 7 years old after all. I am elderly and female, it was cold and dark and I felt very alone and a bit anxious. The mechanic phoned me when he was just 8 minutes away. After jump starting it he insisted on following me home to make sure I didn't stall or turn off the engine by mistake. He also advised me to run the car for an hour but leave the window open in case it stalled and I couldn't get to the key. He also suggested I get the same battery installed by Vauxhall as it must be a really good battery to have lasted so long. My only regret - I didn't give him a tip!