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“Valentine's Flowers...a bust”

written by ski2work on 16/02/2022

Though I cannot directly blame FLowershopping.com for the issue, it does directly relate to their vendor in Georgetown. I ordered, specifically, a Valentines Bouquet of White Roses and Lillies, TF 117-3, to include extra fees for delivery on Valentines Day.

At approximately 6pm, the flowers were finally delivered. But, not what I ordered... mostly pink roses (5), (2) whites, and 2 Lillies, and greens. Not only wasn't a white flower bouquet...the roses were already turning brown, leaves were wilted, an absolutely dreary looking bouquet.

I took pictures and sent them to customer service. The response was a refund of 20% and blaming Covid. I think we all get it, supplies are dubious...but you don't charge premium prices for garbage...you advise the customer the order can't be filled at this time and refund the entirety of the order, not send flowers that appear to have been retrieved from a grave site. I could have gone to the local grocery store and picked out flowers more alive and at cheaper cost.

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