written by L_49 on 16/02/2022
Awful company to purchase from!
I ordered a washing machine only for it to come with a part missing!!
I called them on the 5th Feb to be told I would be contacted 3-5 days later to resolve and surprise surprise no call!
I’ve waited 11 days to chase up where the missing part is and some young girl told me to ring the manufacturer direct myself!! How unprofessional to tell a customer to do the chasing!
Bad business practise!
I asked for JOHN LEWIS Company to rectify this issue NOT me!
And for a manager to sort out and call me by 5pm today before I take matters further!
AVOID this sham of a company!