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“My husband fell ill hours before we were due to fly...”

written by cara1982 on 20/10/2009

My husband fell ill hours before we were due to fly home from Tunisia - I called Tesco immediately and they could not have been more understanding or helpful. They promptly guaranteed my husbands treatment as well as my accommodation at the clinic we were staying in.



They called me almost daily to check on our progress and were always reassuring and polite. On our discharge from the clinic after 5 days we were booked on the next available flight home and experienced no problems in spite of the bookings being made remotely. We even got to stay in our original accommodation the night before we flew. I would use them again for our travel insurance and while I can sympathise with other's negative experiences we found them to be professional, helpful and attentive.

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