written by nrahmani on 21/12/2021
Do NOT use Vivid under any circumstances!
I bought tickets to a football game, they sent the wrong tickets, I contacted Vivid immediately (within minutes) and they said they could not cancel the order and send me the correct tickets because they are merely a third party intermediary between buyer and seller.
So much for their worthless "100% Buyer Guarantee." I recommend using a more reputable company like Ticketmaster.