written by davecrumbie on 20/12/2021
Take note of the 2.4 stars out of 5 on their review score.
Even this is too many.
Do not use this company.
You do not get what you pay for.
We were left in the middle of The Gambia with nowhere to stay after they booked us into a room that was not even available.
8.00pm at night sat out in the street.
Promised a call back that never came.
Had to go to another hotel & book ourselves in otherwise we would have nowhere to stay.
Trying to get money back off Travango to reimburse us cost of room.
Offered us 50% but will not put it in writing.
Why should be be penalise for their messing up.
Refused offer.
Waiting for final offer prior to commencing legal action & reporting to the financial ombudsman.