written by LL7382 on 11/12/2021
We have had to replace our Potterton boiler after 6 years - several costly faults, and appalling customer service, along the way. I believe we spent over 15 hours on hold over a week and there was no resolution from Potterton. We were forced to have a Potterton as we moved into a new build- watch out for this and request a different manufacturer from our developer if you can. For your sanity and hair colour, steer clear of Pottertons!