Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
14174228

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆
WRITE A REVIEW

“One of the worst experience ever”

written by Harrison1996 on 01/12/2021

One of the worst experience ever
One of the worst experience ever. OVERCHARGED, some hidden fees that the guy at the front desk was not able to explain properly, did some simple math and told us 3 prices within 5 minutes. Beside the GOLD INSURANCE that I had booked online I had to take 2 more INSURANCES. As well the car was very old and in bad conditions, the speedometer was like a rainbow, all the failure lights were on. The doors were closing from the 2,3 times and you had to slam them like a rock. The heaters were not working in the back of the car, only the front ones. We booked a 9 person car.The guy from the front desk apologized for the inconveniences and offered us a GPS and 2nd driver for free and in the end we had to pay for it.
DON'T BE CHEAP, BOOK SOMETHING MORE EXPENSIVE BUT WITH A GOOD REPUTATION.

We're still waiting for the deposit to be refunded, they said it should arrive between 4-24 business days.

As well to all of our questions the answer was YOU HAVE TO CALL THE BACKOFFICE, I'M NOT RESPONSIBLE. I DON'T HAVE ACCESS TO ANY INFORMATION!

NEVER EVER AGAIN ! THE WORST !!!

Was this review helpful? 0 0