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“Not even worth one star”

written by hqMcClellan419 on 01/12/2021

An absolutely awful company!My husband forgot to notify them of our change of address. Pension payments stopped in September. After contacting them to find out the reason why, we notified them in writing as requested. Fast forward to the beginning of December & STILL no sign of outstanding monies. This is despite many phone calls, a second letter to them confirming new address & a copy of a utility bill & an email to the CEO. The lack of payments worried my husband who was unwell. Even in the final week before he died in hospital last week, he was asking me daily if the money had been paid into our account.
DO NOT TOUCH THEM WITH A BARGE POLE

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