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“The worst agency!”

written by on 18/11/2021

From the beginning they did it wrong, they gave us BROKEN furniture and they said we could throw it away, they gave us a house with the kitchen drain clogged and the water in the RED pipes, we sent them a message and they never answered us.
To finish we left that house because they passed us and they did not want to give us the deposit because the BROKEN furniture was gone, we had to fight that we had bought some NEW furniture (that was fixed) but in the end they have charged us 277 pounds cleaning for a small house and also, WE HAVE HAD TO PAY FOR THE KITCHEN THAT WAS BLOCKED THAT THEY ALREADY GAVE US IT LIKE THIS !!
The deposit has taken two months to settle it, we have had to show evidence of what we said because they did not believe us.

Definitely a shame, and they have charged me the of a kitchen that was not even mine.

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