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“Renewal of home insurance”

Written on: 24/10/2021

Needed to renew my home insurance and had quote from Policy Expert. Shopped around as I normally do and found couple of better deals elsewhere. Phoned Policy Expert to cancel renewal but talked through renewal options when they knew why I was cancelling. Ended up with a good deal which I was more than happy with so renewed with them for another year. The customer service person was very good and very helpful without being 'pushy'. It was also very quick and easy getting through to the customer service team - no long wait or automated voice. My only gripe would be that I could have been offered other options when I was sent the renewal notice.
However would highly recommend.

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