written by natlogan on 12/10/2021
Absolutely appalling company. We have booked a holiday to Mexico it has been cancelled by TUI however D2 will not give us our money back. You cannot speak to anyone. I have emailed and no one responds. I have been promised call backs now four times and no one calls back. They have a large sum of money of ours and we cannot get any way of getting it back.
This company should be shut down. Please look on Facebook. There is a complaints page on this company and how badly they are treating people.
DO NOT GIVE THIS COMPANY YOUR MONEY