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“Don’t book with Newman’s ”

Written on: 07/10/2021

As soon as we pulled up to our caravan at Devon Cliffs we had a sinking feeling compared to all the other caravans it was all rusty. It didn’t get any better when we got inside. I understand it was an old caravan but it was filthy. The cushions all had stains on them as did the seats. There was mould round the windows and on the curtains and the smell was terrible. The fridge was yellow inside and most of the mugs were all stained and cracked. It was a caravan that took dogs so didn’t expect perfection but there was dog hair and human hair everywhere. There was a seal on the toilet to say it had been cleaned but it was still all stained. We phoned Newman's straight away but they didn’t want to know said all they could do was send someone out to hoover the seats. It was so bad we couldn’t stay in it so we had to pay for another caravan rather than go home. PLEASE DO NOT USE THIS COMPANY.

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