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★☆☆☆☆

“Disappointing experience”

Written on: 29/09/2021 by markleicesters100 (1 review written)

Could not get a straight answer from the individual we spoke to regarding the cost of a specific suite we required with a chaise end. She did explain that she was relatively new at the Rugby Store. Although I am a lover of all good Italian design, my wife and I were put off by the excessive use of profanities by two male assistants/ manager? who seemed bored and unwilling to engage in anything other than their awful loud conversation in a nearly empty store late Sunday afternoon. Very disappointing.

After this sales experience, the retailer has been bullying Trustpilot to get the same review removed as not being genuine. It is, and clearly Natuzzi lack integrity…

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