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★☆☆☆☆

“never there for you”

Written on: 20/09/2021 by soaperdave (1 review written)

The time on my event was changed so I could not attend. I listed the tickets for sale on their website and they did not sell. I waited for a total of 5 hours on hold for a customer service representative to tell me "sorry you can't attend the event and your tickets didn't sell, but there is nothing we can do for you"...so much for "we will be there for you every step of the way" Not my fault the time was changed, and their reply was...not our fault either. You can give the tickets away or just take the loss of $160.00. We don't care.

Don't ever use Stub Hub...buyer beware...they are most definitely NOT there for you.

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