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“Very disappointed this visit”

written by Carolehope on 18/09/2021

Have had many years excellent experience at yates and suddell Bury, this year very disappointed and will be changing optician. Struggled for a year with new glasses got 2 pairs varifocals and readers, readers never used too strong not happy with varifocals Struggled for a year. Next eye test was great prescription had been too strong asked for correct lenses in old frames, one NEVER worn £350 I didn't pay this originally. Told originally I had been charged incorrectly lenses now £220, not happy the manager shouldn't have got cost wrong, I feel I have had wrong prescription for 12 months. Very upset and angry

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