written by mvg34 on 14/09/2021
If I could put 0 stars I would. I strong not recommend this storage company, other than being very disorganised they have a bad collection system, you have to be waiting all day at the window for the truck collecting your stuff. Mine was there for less than 2 minutes, the time I come down the stairs to open the door he/she was already gone. I had to reschedule the collection slot for more than 3 times, with very unexperienced and not polite customer assistance. My stuff was kept for 3 months, today I received my things back and my three boxes were literally falling apart, they had holes and they were torn apart. Moreover, multiple things I had inside the boxes were broken and few things also got lost in the delivery process because of the gigantic holes on the carton boxes. It was an awful experience and I would never recommend it to anyone else.