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“Terrible state ”

Written on: 06/09/2021

We arrived at Ladram Bay which we booked through Newmans, firstly we would warn anybody thinking of booking through this shambles of a company NOT to do it.
We arrived beginning of July this year, we could not believe what we were seeing when we walked into the caravan, it was absolute filthy, with no exaggeration no body had been into clean, we spent two hours cleaning with disinfectant to make us feel safe staying there, as when we rang the emergency number the person we spoke to insisted it had been cleaned and there was no other caravan available and there was no one available to come out and clean. The bedroom stank because the carpets through out the caravan were filthy. When we went into one of the toilets it had a toilet and brush holder that was full of feacus.......On our return home we wrote a detailed letter of complaint which we sent by recorded delivery, still to thus day we haven't had any response or even an apology........So now we are writing this review to say to any one thinking of booking through this company.....DON'T

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