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“Poor after sales service”

Written on: 30/08/2021

Initially good after sales service however after a year and a half they still have not replaced the roof trim which fell off 3 months after we moved in. They haven't even been out to look at it. I have constantly contacted them about it. I will not have to go to NHBC to see if they can resolve it. The house is nice but not sure all the pressure and hassle they give you to buy is worth it with such bad after sales service.

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