written by Jocelyn1992 on 20/08/2021
What should I say about Barclays? Other than they are the epitome of a useless bank. I have been customer for some time and I had an issue where I was charged twice for the same transaction. I went to the bank and they had barely but I was told that I could sort the issue through the app, except I could not do that through and I was asked to phone. Some time later, someone answered my call just to let me know that I had to contact the shop directly and they could not help me. Great service, one wonders if you really need a bank like Barclays when it is never on your side.