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“They are a pain! Make it very difficult to claim.”

Written on: 16/08/2021 by Judah251 (1 review written)

Bought a car from a dealer-Car Protect policy was included in the price.
After three months I noticed the radiator was leaking.
I brought it to one of the garages they recommended.(a 40 minute drive away).
The mechanic said he hates dealing with Car Protect as they are a pain.
Mechanic done a diagnostic test on the car (which I had to pay for) to confirm the leaking radiator, and sent the results to CP.
CP later phoned me asking how and why is the radiator leaking, and want me to bring the car back to the mechanic so that he can strip down the radiator and take a photo of the leak.(again, I would have to pay for this).
CP will look at the photo and decide if it the leak is covered by the policy (although it states in my policy cover that radiators are covered!)
It will be cheaper for me to bring it to my local mechanic and get him to seal the leak !

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