written by MayraC on 28/07/2021
Such excellent service every time I contact Onemedifund UK, extremely courteous staff, very knowledgeable and willing to help.
I called recently to request a claim and the young lady on customer service I spoke with, was very professional, knowledgeable and helpful. When she realised that I was not capable of accessing the message centre, she offered to text the information, which she did immediately. She was extremely friendly and put me very much at ease. I actually enjoyed the experience.
They offered me prompt service, it felt I was listened to. Really appreciated advice given. Treated me so well and putting my needs first. Will definitely recommend.