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“Read policy carfully”

written by Evelyn316 on 27/07/2021

TO ALL THINKING OF USING THIS COMPANY
I have had an awful experience with this company last night. They left my son stranded in the middle of the highlands with no village for 20 miles in any direction and quoted £200 to recover him because he didnt have a spare tyre and he hadn't replaced the run flat solution in the car. Ok he made a mistake but BE UNDER NO ILLUSION HERE PEOPLE, if they can get out of recovering you THEY WILL!! They left my son and his passengers stranded at 2.30am on the a9 in the middle of nowhere on a dangerous stretch of dual carriageway even though he has personal cover. I had to travel 3hrs myself with a spare with a friend that i had to wake up to self recover him.

Upon discussion with the company, they are happy for you all to be educated on there fine print. They have no issues with leaving you high and dry in the event they can pull out of their obligations regardless of the danger to you or your passengers. They also have no interest in costomer satisfaction and will not give refunds if you wish to terminate your contract with them.
Also if you have full personal recover and the vehicle you are traveling doesnt meet their required standards you will also be left to fend for your self or recovered at an additional cost. Their words not mine.

I would STRONGLY advise you to look elsewhere for your cover as this is the only way i have of venting my anger and disgust at their service. Shame on you RescueMyCar.