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“Amended review from 1 - 4 stars”

Written on: 27/07/2021 by 6eeman (1 review written)

Following our previous 1 star review we were subsequently provided with the funds as per the original quoted rate so it would be only fair to update our previous review on that basis as there does not appear to be a way to edit reviews on this site. Unfortunately, following us providing all the requested info it actually took 5 weeks for the loan to be approved and funds transferred the following week. In th meantime with no communication or indication for whether we would actually get the loan we took out finance elsewhere and ended up having to pay this off with the cheaper loan form Pst Office. If you get approved on the lower rates well done but turnaround times and communication should be much much better.

16 July 2021
Recommended by experian following a search on my my partners credit report which is near in excellent score. Accepted in principal and given a rate of 3.1% which we were also offered form other lenders so am so disappointed we went with Post Office who we now know are only a broker for the Bank of Ireland. We were asked for further income proof which was duly provided and now three weeks later and numerous phone calls we are still told its with the underwriters. We will go elsewhere but now with a full hit on our credit file, do this bank actually give anyone a loan or just impact everyones file. Absolutely terrible service please go elsewhere.

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