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“Dreadful Company and customer support.”

written by PaulDD on 26/07/2021

I received a quote for a like for like conservatory, agreed the price and signed the purchase order. There were a few minor errors on it which the surveyor put right. After 2 x surveys Safestyle called me to say they had made an error with pricing and wanted an extra £10k for the work. I was meant to have the conservatory fitted in July, however, they have since returned my deposit and ignored 2 x complaints that I have put in.

As far as I am concerned they should honour the verbal contract and are currently in breach of that hoping I will just go away.

My advice would be to steer well clear of this Company, they do not respond to complaints and can’t even manage to follow their own customer charter.

I am seeking further advice on how to take this forward.

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