Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

14156282

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“I booked a car and after some time I requested for a...”

written by mfilipiak7 on 24/07/2021

I booked a car and after some time I requested for a change in the reservation - because of change in the flight I wanted to give back the car a 5h later. I was shocked when I received na e-mail that my reservation WAS CANCELLED due to my request. I REQUESTED FOR A CHANGE IN THE RESERVATION, NOT CANCELLATION (I speciffically remember putting the new date). I received reservation credit instead of money and I had to buy another reservation which was 2.5x more expensive than the orginal one. If I knew that it is the case I would never request for a change! Your rules says that it the change of reservation is not accepted the reservation is not cancelled, but just is on the same rules as it was. Your customer service is a joke - hotline is off and no one responds to the emails. I will never use discovercars again and I will make sure that many people will know.

Was this review helpful? 0 0