written by rowles1980 on 15/07/2021
My daughter received terrible service, her test is on Tuesday 20th July. She only managed to book in two lessons out of a block booking as they were too busy to accommodate. The second and last time the instructor turned up, he couldn't even remember meeting her or coming to our address! Her last lesson before her test was booked this morning, she received a text the day before confirming and then he was a no show. Wouldn't answer his phone or reply to texts. No support or help from BSM at all, obviously double booked him. All they want is the money. Don't bother with them if you want to be let down.