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“contacting customer service”

written by liverpool69 on 13/07/2021

this company is terrible i have been trying to contact them about an item that has been sent from america and it arrived in uk 5 days ago and has been checked in the airport and hermes has still not been and got it for delivery so i have been trying to get in touch with this company to ask them why taking so long but i cant speak to anybody it keeps putting me in touch with a silly automated thing that is supposed to answer you question but all it does is ask for your tracking number then tells you they dont have it yet and thats all it says all the time it never answers my question or complaint just says the same thing all time and i have tried to get an email address cant find one anywhere and you cant talk to anyone it is a terrible company i will never be useing them or recommend them to anyone awful

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