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Review Number	14153311
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“Terrible customer service ”

written by Chasity459 on 05/07/2021

DO NOT USE THIS COMPANY… customer service is absolutely terrible. The concert we booked with them has been postponed and we are unable to attend the rescheduled concert, due to this we politely requested a refund. All we get are generic reply’s asking us to be patient and we will have a reply in due course when we may be able to claim a refund for something that they have changed. They are clinging onto people’s money for as long as possible and then not even offering a full refund unlike Ticketmaster ! Honestly there are other places to get your tickets… use them and NOT Eventim.

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“Terrible customer service ”