written by Pope193 on 03/07/2021
I don’t know where to even begin. Not only did they hang up on us, they also booked a flight on a day that the airline wasn’t flying out. To change the flight we had to pay an extra fee. Then on the day we have to leave, we come to find out we have no seats due to overbooking and are kicked with no refund or a change of date for another (never fly with Ethiopian airline). Then we proceed to call them to let them know what happened. They being greedy as they are want to charge us over $300 for a new ticket. Never again!