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“Bought vouchers; couldn't use due to Covid”

Written on: 22/06/2021 by Asher17 (1 review written)

Had 2 vouchers bought in Dec 2019(!), for my kids grandparents to use in the summer 2020. I had to push them to even extend beyond the stated one in 2020, as there was no way to actually book anything due to covid. Then get the email to say, you'll need to pay to extend, even though, again, there was no way to actually book anything. They are a bunch of money grabbing **** just looking to profit on other peoples misery. they forced me to extend OR IT WOULD EXPIRE! I'd be very careful using this company, as they don't know the meaning of the word customer service. Much better outfits out there - check them out instead.

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