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“Changed my booking and charged me”

Written on: 12/06/2021 by Simonklridout (1 review written)

My holiday caravan was 'sold' after I had made my booking. They tried to 'help' me by booking a replacement caravan on the other side of the park (away from the beach) AND CHARGE ME OVER £400 MORE EVEN THOUGH IT QAS NOT MY FAULT. They should foot the bill for what is their responsibility and recover their costs from another party.They are a disgrace. Cancelled holiday and now I am stuffed for booking my family holiday for the summer. Wrong.

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