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★★★★☆

“Zara's customer support is non-existent. I put an...”

Written on: 14/05/2021 by crishgarde (3 reviews written)

Zara's customer support is non-existent. I put an order for Mother's Day delivery on May 7th. When it became clear that nothing had shipped, I contacted customer support on May 7. It's Monday, May 10th, and the order has yet to ship. Customer service argued with me, threatened me, and then hung up on me. I attempted to escalate this but was unsuccessful, so I turned to Linkedin to contact a member of their executive team.

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