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“Excellent customer service”

Written on: 09/05/2021

Very good system and really helpful service. Had a few queries and issues all sorted really well. communications on the whole was excellent, even accomodated a change in spec that I really thought would be a problem.
Delivery was limited but considering the world events a little patience is all that is needed.
One critisism is that some item descriptions on the website were not crystal (one of the issues I had) but I see that may have been rectified at least the one I contacted them about.
I would recommend to anyone with DIY skills as the Alume system at least is so flexible in the way you can configure it. Be aware that although you can create a system on the website all components come at standard length, not the sizes you have created. The door system is straightforward to fit. Just get your measurements right and the opening square!

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