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“AVOID LIKE FIRE! ”

written by Trust-no-one on 18/04/2021

Be extremely cautious when your car will end up with this company!
Avoid like fire!
My insurance company decided to send my car to Copart for an inspection which should last a week.
After 3 weeks (!) my car was finally returned, but in what state… It was so filthy like someone would burry it and then dug back up. All interior was covered in ground dust, someone left drivers side window open and there are marks of rain flooding on the door and drivers seat with a big stain…
Rubbish left in my car (paper and foil), the car also had some marker on the windscreen and Copart brand stick foil which left hard to remove glue residue.
Besides the overall filth which makes the car look disgusting there were also damages done to front of my car! Front bumper was damaged with a dent in it as well and the hood was damaged like someone tried to force open it because they were to daft to figure out the lock mechanism. Now it doesn’t close properly and is crooked. There were also some parts left on my seat which were not assembled back into their place.
Just to mention my car is a Jaguar XF R-Sport and it was heart breaking to see my car returned in such condition after JUST a VISIUAL inspection.
3 days and the case is still ‘under investigation’ I’m furious as I’m left without my car for longer as I want them to make things right and I’m still waiting for an answer.
Please avoid like fire and if you have no choice make loads of pictures before your car will be sent off to them for any reason.