Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
14142311

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆
WRITE A REVIEW

“Appalling customer service”

written by Kendallx162 on 10/04/2021

Within a short time the trigger leaked while under guarantee. Told replacements were out of stock! After many fruitless emails I had to take out a Small Court Claim (£25.00) This spurred them into action and finally was sent a second hand replacement!
I still await a new replacement.
As they couldn't honour their guarantee I asked for either a refund or a new product. I was told that as I hadn't bought it directly from them they couldn't refund despite providing proof of purchase. There was no offer of a replacement!
Also no offer of refunding the £25.00 for proceeding with legal action.
Caveat Emptor

Was this review helpful? 0 0