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“Disappointingly Awful”

written by Sbo139 on 06/03/2021

I checked the international rates, Italy and Switzerland,on the website, downloaded the app and topped up account. The next day I tried several times to call a landline number in Italy and there was no connection. Same automatic message saying that a connection was not possible. I was able to call mobile numbers, good connection but in the meantime the call rates had doubled and when I emailed Tesco International I was told that rates can change at any time. Change yes, but double?

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