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Written on: 05/03/2021 by gdSerrano299 (1 review written)

I placed my order on 11th February 2021, I chose this company for their fast shipping/ deliver time ( 7 working days) advertised. It is now 5th March 2021 and my order still hasn’t arrived. This is a Birthday present needed for 9th March. You are provided with a tracking number and are given a expected delivery date, when that date is present the delivery then changes to a few days later. This has happened 3 times so far. After contacting the company via email I have got the same genetic apology response every time. My tracking number is now showing “no available delivery dates expected”. This company is German not U.K. which isn’t made known until you check your tracking. I have emailed the company twice asking for a refund and the order cancelled to which I have had no reply.
Terrible company, unacceptable service and communication. Do not use.

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