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“Portway Pub Review”

Written on: 17/10/2011 by tonyeasdown (1 review written)

Our visit was a late afternoon, the place was very busy and had many children running about.
Food ordering was good, but we were not told of any delays in supply of food.
Whilst waiting for food to arrive, a lady server was confronted by another customer who complained of a wait of over one hour. Alarm bells rang! The waiting staff did appear to be in disaray.
However! I questioned this with the server and was assured that our order would be within 30 minutes and sure enough our order arrived within the time given. The quallity of the food was good and it came hot.
I do have a comlaint about the venue, we were sitting in a corner and there was a peculiar smell (similar to dirty feet)which was offputting whilst eating. On investigation it appeared that the aroma had to be coming up from the carpet? I would suggest that the floors should be cleaned on a more regular basis to make the eating area a more pleasant area to be in.

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